Ways to Reach Us
Feel free to reach out to our team members below if you’d like to chat about these specific topics.
Product & Subscription Questions
Ken Adams | Customer Support Manager
Email: SUPPORT@HONORINITIATIVE.COM
Shipping, Returns & Exchanges
Holly Duval | Operations Manager
Email: HOLLY@HONORINITIATIVE.COM
Finance & Accounts Receivable
Debbie Jones | Finance Manager
Email: DEBBIE@HONORINITIATIVE.COM
Free USA Shipping
Free for all USA orders $75+. Plus, international orders over $100 also qualify for free shipping.
Free Returns & Exchanges
If you're not completely satisfied, you can return or exchange your purchase within a year. Just reach out to us, and we'll ensure you're taken care of.
Free Personalized Support
Text "HELLO" to +1 (415) 937-8278 for personalized product support (M-F 8am-5pm CST). *Msg and data rates may apply.
How Can We Help?
If you have any general questions, concerns or just want to say hi, feel free to reach out below any time. We're here to support you and your grooming needs anyway we can.
Frequently Asked Questions
We're always happy to chat with you via email, phone or text, but if you'd rather get quicker answers to commonly asked questions, feel free to check out our extensive FAQ Page or utilize our live chat feature in the lower lefthand corner of your screen.