Here are a few ways to get a hold of us.

Ways to Reach Us

Feel free to reach out to our team members below if you’d like to chat about these specific topics.

Product & Subscription Questions

Ken Adams | Customer Support Manager

Shipping, Returns & Exchanges

Holly Duval | Operations Manager

Finance & Accounts Receivable

Debbie Jones | Finance Manager

Contact Information

550 N US 75-Central Expy
Suite 2160
Mckinney, TX 75070

Mon - Fri, 8:00am - 5:00pm CT
Saturday, Closed
Sunday, Closed

+1 (415) 937-8278

Free USA Shipping

Free for all USA orders $75+. Plus, international orders over $100 also qualify for free shipping.

Free Returns & Exchanges

If you're not completely satisfied, you can return or exchange your purchase within a year. Just reach out to us, and we'll ensure you're taken care of.

Free Personalized Support

Text "HELLO" to +1 (415) 937-8278 for personalized product support (M-F 8am-5pm CST). *Msg and data rates may apply.

How Can We Help?

If you have any general questions, concerns or just want to say hi, feel free to reach out below any time. We're here to support you and your grooming needs anyway we can.

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Frequently Asked Questions

We're always happy to chat with you via email, phone or text, but if you'd rather get quicker answers to commonly asked questions, feel free to check out our extensive FAQ Page or utilize our live chat feature in the lower lefthand corner of your screen.